Bespoke Builders
Legal

Privacy Policy

How Bespoke Builders TX collects, uses, and protects your information.

Last updated: June 20, 2026

Bespoke Builders TX, LLC (“Bespoke Builders,” “we,” “us,” or “our”) is a residential general contractor serving Central Texas. We respect your privacy. This Privacy Policy explains what information we collect through our website, bespokebuilderstx.com, and when you contact us, what we do with it, and the choices you have. By using our website or submitting your information to us, you agree to this policy.

1. Information We Collect

Information you provide to us

We collect the information you choose to give us when you reach out — for example, when you submit a contact form, request an estimate, call us, or email us. This may include:

  • Your name
  • Phone number and email address
  • Project address or service location
  • Details about your project (such as the type of work, scope, budget range, and timeline)
  • Any other information you include in a message, estimate request, call, or email

Information collected automatically

When you visit our website, certain information is collected automatically through analytics and similar technologies, including:

  • Device and browser type
  • Approximate location (such as region or city)
  • Pages you view and how you arrived at our site
  • General usage and performance data

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and messages
  • Prepare and discuss estimates and proposals
  • Schedule consultations, site visits, and appointments
  • Perform and manage the services you request
  • Improve our website and the experience we provide
  • Send marketing or follow-up communications, only where permitted (see the section below)
  • Comply with legal obligations and protect our rights

3. Phone, Email, and Text (SMS) Communications

When you voluntarily submit a contact form, request an estimate, or otherwise provide your phone number or email address, you consent to be contacted by Bespoke Builders by phone call, email, and text message (SMS) regarding your inquiry, your estimate, your project, scheduling, and related services.

  • Message frequency varies. Message and data rates may apply.
  • You can opt out of text messages at any time by replying STOP, and you can unsubscribe from marketing emails using the link in those emails. You may also ask us to stop contacting you at any time.
  • Your consent to receive marketing or promotional communications is not a condition of purchasing any goods or services.
  • We do not sell or share your phone number, email address, or opt-in consent with third parties for their own marketing purposes.

4. Cookies and Analytics

We and our analytics providers use cookies and similar technologies to understand how visitors use our website and to improve it. These tools may collect information such as the pages you visit and your general activity on the site.

  • Website analytics. We use privacy-conscious analytics to measure site traffic and performance.
  • Google Analytics. If enabled, Google Analytics helps us understand site usage. You can opt out using Google’s Analytics Opt-out Browser Add-on.
  • Meta/Facebook Pixel. If installed now or in the future, the Meta Pixel helps us measure the effectiveness of advertising and reach people who have visited our site. You can manage ad preferences in your Facebook and Instagram account settings.

Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of the site function.

5. Third-Party Services

We rely on trusted third-party providers to operate our website and business — for example, website hosting, contact-form processing, analytics, and advertising platforms such as Google and Meta. These providers process information only as needed to provide their services and under their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with.

6. How We Share Information

We do not sell your personal information. We may share information only in these limited circumstances:

  • With service providers who help us operate our website and serve our customers (such as hosting, form processing, and analytics)
  • When required by law, regulation, legal process, or to protect our rights, safety, or property
  • In connection with a business transfer, such as a merger or sale of assets

7. Data Security

We take reasonable measures to protect the information we collect against loss, misuse, and unauthorized access. However, no method of transmitting or storing data over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We keep your information for as long as needed to respond to your inquiry, provide our services, maintain our business records, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to the information we hold about you
  • Request that we correct or update your information
  • Request that we delete your information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us using the details in the “Questions?” section below. We will respond in accordance with applicable law.

10. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Questions?

If you have any questions about this Privacy Policy or how we handle your information, please reach out: